Each product is fully guaranteed by the manufacturer usually up to 3 years from date of delivery (unless specifically stated otherwise). The complete warranty is included with the product. The manufacturer's warranty covers repair or replacement of defective parts, subject to the conditions set forth.
On most items, Accessory Genie offers an exclusive 45 day return policy for purchases made through this Site. All returns require a Return Merchandise Authorization (RMA) number, which you can obtain by emailing HelpDesk@AccessoryGenie.com
or by calling Accessory Genie Customer Service toll free at 888-998-8879 (Monday through Friday, 8 am to 5 pm Pacific Time).
Please note your order number, item #'s of products being returned, and the reason for return. RMA numbers remain valid for 45 days. Please return your merchandise promptly after receiving an RMA number. All returns must be shipped with the RMA number clearly displayed on the outside of the shipping box.
All returned product must be complete with the original manufacturer's packaging and any parts, cords, or manuals. We cannot accept returns of products missing the serial number or UPC; we will not issue refunds for such items.